Getting started with: Auditing management systems (ebook)

Getting started with: Auditing management systems (ebook)

An audit must be planned and executed to a high standard. It must measure conformity and deliver real business benefit to the auditee, highlighting areas where an organisation can improve a function, process or service.

This easy-to-use guide will help you, the auditor, to better manage your audits. The authors have described each step of the auditing process in a concise form. Getting started with auditing management systems offers an excellent introductory reference resource for anyone auditing or reviewing a management system.

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    This book covers:
    - Getting started with auditing
    - Audit types
    - Audit preparation
    - Performing an audit
    - Nonconformity reports
    - Closing meetings, reporting and follow-up
    - Audit checklists
    - Information gathering
    - Communication
    - Questioning techniques
    Prepared by experts at BM TRADA, this book is part of a series of books focusing on best practice and process improvement.

  • Contents

    Introduction
    Categories of audit
    The certification process
    Certification decisions
    Accreditation
    Planning and performing the audit
    Audit roles and responsibilities
    Nonconformity reports and corrective action
    The audit closing meeting
    After the audit
    Checklists
    Information gathering
    Communication
    The art of listening
    Questioning techniques
    References
    Further reading
    Glossary

  • Product information

    9781915554031

    20/06/2023

    BM TRADA

    74 Pages

  • Author information
    Experts at BM TRADA certification

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