Getting started with: Quality management systems and ISO 9001:2015
£30.00
Getting started with: Auditing management systems
An audit must be planned and executed to a high standard. It must measure conformity and deliver real business benefit to the auditee, highlighting areas where an organisation can improve a function, process or service.
This easy-to-use guide will help you, the auditor, to better manage your audits. The authors have described each step of the auditing process in a concise form. Getting started with auditing management systems offers an excellent introductory reference resource for anyone auditing or reviewing a management system.
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£30.00
Paperback
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This book covers:
- Getting started with auditing
- Audit types
- Audit preparation
- Performing an audit
- Nonconformity reports
- Closing meetings, reporting and follow-up
- Audit checklists
- Information gathering
- Communication
- Questioning techniques
Prepared by experts at BM TRADA, this book is part of a series of books focusing on best practice and process improvement. - Contents
Introduction
Categories of audit
The certification process
Certification decisions
Accreditation
Planning and performing the audit
Audit roles and responsibilities
Nonconformity reports and corrective action
The audit closing meeting
After the audit
Checklists
Information gathering
Communication
The art of listening
Questioning techniques
References
Further reading
Glossary - Product information
9781915554031
20/06/2023
BM TRADA
74 Pages
- Author informationExperts at BM TRADA certification
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